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| This page contains answers to frequently asked questions (FAQs) about us and our bracelets. It also outlines our policies on privacy and returns. |
| CONTENTS: |
| ABOUT THE BRACELETS |
| Description |
| QUESTIONS ABOUT ORDERS AND ORDERING |
| Where to purchase |
| Ordering different quantities |
| Notification of payment and shipping |
| Shipping |
| RETURN/REFUND POLICY |
| Returns |
| Refunds |
| PRIVACY POLICY |
| Your information |
| DESCRIPTION [BACK TO CONTENTS] |
| Our bracelets are made of 100% silicone and feature the slogan "COUNT ME BLUE" debossed on them. They are approximately 2.5" in diameter. Currently we only offer them in this size, but hope to offer other sizes in the future. |
| WHERE TO PURCHASE [BACK TO CONTENTS] |
| We only offer our bracelets online on this site. In the future we may offer them in select retail locations. Anyone selling these bracelets elsewhere is NOT doing so in affiliation with us. |
| ORDERING DIFFERENT QUANTITIES [BACK TO CONTENTS] |
| Our bracelets are sold in packages of ten. We are unable to sell or ship in smaller quantites than this. For larger quantites, we have bulk rates. |
| NOTIFICATION OF PAYMENT AND SHIPPING [BACK TO CONTENTS] |
| When you place an order with us, we will send an email to the address you specifiy confirming that you placed an order. This email is sent automatically. When your order is ready to ship, you will also receive an email alerting you that your order is being shipped. These emails are all automatically generated. Many email providers use very aggressive spam blocking techniques that may prohibit these emails from reaching you. We are unable to do anything about this - which may result in your not receiveing notification. |
| SHIPPING [BACK TO CONTENTS] |
| Orders typically ship out in 2-3 business days according to the method you specify when ordering, USPS First Class or USPS Priority Mail. We also ship internationally. |
| DONATIONS [BACK TO CONTENTS] |
| We are currently not making any charitable donations form sales of our bracelets. |
| REFUNDS [BACK TO CONTENTS] |
| We will happily offer a refund for any order up until the time that it ships - no questions asked. Simply notify us that you wish to cancel your order and provide us with your order number (transaction ID). |
| RETURNS [BACK TO CONTENTS] |
| We are unable to accept returns for our products at this time. |
| PRIVACY [BACK TO CONTENTS] |
| The information we collect from you is for the sole purpose of processing and shipping your order. We will not share your information with any third party nor lease nor sell it subject to the following: our fulfillment house is required to use your information for processing and shipping your order. They also have a strict privacy policy not to share any of your information. |